Principal Associate, Content Designer
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California, New York, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $115,900 - $158,700 per year
Job Level
JuniorMid-Level
About the role
- Combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems
- Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences
- Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
- Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
- Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
- Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
- Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions
Requirements
- At least 3 years of experience in content design, content strategy, or UX writing
- At least 3 years of experience working with and contributing to an established design system
- Proficiency in design and prototyping tools such as Figma
- Experience working in heavily regulated, data heavy problem spaces
- Strong portfolio demonstrating process, results, and impact
Benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content designcontent strategyUX writingdesign systemdesign toolsprototypingcritical thinkingdata analysisuser experience designdigital content
Soft skills
collaborationnegotiationcommunicationrelationship buildingcustomer advocacyproblem-solvinginfluencingnetworkingadaptabilityhuman-centered approach