Principal Associate, Process Manager
Capital One
full-time
Posted on:
Location Type: Office
Location: Riverwoods • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $93,400 - $106,600 per year
Job Level
JuniorMid-Level
About the role
- Apply risk framework to Participant obligations contained in Network operating regulations
- Review legal and commercial documents to understand the participants’ activity, structure and associated risk.
- Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
- Facilitate alignment sessions between key internal stakeholders with assistance from senior team members.
- Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
- Collecting data and information, using analytics and reporting to provide transparency to senior leadership and executives
- Identify and implement process improvements driving issue resolution and risk mitigation activities
- Tracking and resolving process breakdowns
- Understanding customers’ needs of the process and driving process improvements
- Developing and maintaining formal process documentation including procedures and process flow diagrams
Requirements
- High School Diploma, GED or equivalent certification
- At least 1 year of experience with Microsoft Office or G Suite
- At least 3 years of Process Management experience
- Bachelor's Degree or military experience (preferred)
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (preferred)
- 1+ years of experience in Compliance or Risk Management (preferred)
- 4+ years of experience in Process Management (preferred)
Benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process ManagementAnalyticsReportingRisk ManagementProcess ImprovementProcess DocumentationProcess Flow Diagrams
Soft skills
CollaborationCommunicationProblem SolvingStakeholder EngagementLeadership
Certifications
LeanAgileSix SigmaBusiness Process ManagementProject Management