
Senior Associate, Learning and Development – Business Cards & Payments
Capital One
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $78,400 - $89,500 per year
Job Level
Senior
About the role
- Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives
- Utilize instructional design, adult learning methodologies, and best practices to create interactive and engaging learning experiences
- Analyze learning needs through gap analysis and partner with subject matter experts to develop solutions that are both effective and innovative
- Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements
- Collaborate with L&D team members to integrate digital learning solutions into broader training programs
- Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery
- Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements
- Keep abreast of the latest eLearning trends, tools, and technologies by fostering a mindset of growth and innovation
- Include, empower and inspire the sales team through strong critical thinking skills
- Responsible for developing and facilitating content, including (but not limited to) measurable learning
Requirements
- At least 2 years of experience in Learning and Development
- At least 2 years working with eLearning tools
- At least 1 year of experience supporting learning for sales teams
- At least 1 year of experience facilitating content and use of instructional design models
- At least 1 year of experience with audio and video editing software
- Bachelor’s degree or military experience (preferred)
- Experience in Instructional Design and Adult Learning Methodologies (preferred)
- 2+ years experience using sales enablement tools and AI coaching tools (preferred)
- 3+ years experience in videos, podcasts and eLearning (preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designadult learning methodologiesgap analysismultimedia designeLearning authoring toolsaudio editing softwarevideo editing softwaresales enablement toolsAI coaching toolscontent facilitation
Soft skills
critical thinkingcollaborationproject managementdata-driven improvementinnovation mindsetcommunicationempowermentinspiration
Certifications
Bachelor's degreemilitary experience