Operations

• Deliver high quality, iconic learning experiences for Capital One associates
• Manage vendor relationships to ensure consistency
• Consult with line-of-business leaders and learning team members on training needs
• Make decisions by identifying issues and analyzing opportunities
• Conduct stakeholder, subject matter expert, and learner interviews
• Partner in the design of new hire and upskilling classes
• Manage multiple learning initiatives simultaneously
• Facilitate classroom training and report on progress.

Ops Specialist – Servicing Training, Loss Mitigation

Pharmacy Operations Specialist

Head of Go To Market Operations

Data Operations Specialist

VP of Commercial Operations

Senior Operations Coach