Capital One

Senior Associate, Collections Marketing

Capital One

full-time

Posted on:

Location Type: Hybrid

Location: Richmond • Virginia • 🇺🇸 United States

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Salary

💰 $94,600 - $107,900 per year

Job Level

Senior

About the role

  • Develop insight-driven marketing strategies that include campaign recommendations, testing opportunities and clear timelines.
  • Conduct customer research studies to build organizational empathy and understanding for customers at the persona-level and customer experiences.
  • Identify and build the case for new marketing and customer experience opportunities to pursue.
  • Collaborate with channel & digital teams to deliver campaigns into the market.
  • Write clear and concise test documents and test plans.
  • Translate and communicate business goals into effective creative briefs.
  • Manage creative development to ensure marketing is on-brand, high quality, aligned to our strategic intent and delivered on schedule.
  • Manage multiple projects and navigate changing priorities while staying focused on delivering excellent results.
  • Collaborate with multiple partner teams and navigate/negotiate through a complex organization.

Requirements

  • Bachelor’s degree or Military experience
  • At least 2 years in brand strategy, product or digital marketing with experience in managing multiple channels on agency or client-side
  • At least 2 years of experience in planning, executing and analyzing marketing programs
  • At least 2 years of experience managing creative processes, partnering with creative teams and developing creative optimization frameworks.
Benefits
  • performance based incentive compensation
  • cash bonuses
  • long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing strategiescampaign recommendationscustomer researchcreative briefscreative developmentmarketing programscreative optimization frameworks
Soft skills
organizational empathycollaborationcommunicationproject managementnegotiationadaptability
Certifications
Bachelor's degreeMilitary experience