Communications Principal Associate, Premium Products & Experiences

Capital One

Communications principal associate supporting Capital One’s premium products and experiences through media relations, executive thought leadership, and reputation-risk vetting.

Posted 9/8/2026full-timeNew York City • New York, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $108,900 - $135,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in external communications, project management, and media relations, with a strong focus on storytelling and relationship-building in a matrixed environment. Proficient in managing communications analytics and supporting executive thought leadership within the financial services sector.

Highest-signal resume keywords

External Communications ExperienceProject Management SkillsMedia RelationsCreative Problem-SolvingPublic Relations in Financial Services

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Media MessagingProject TrackersMeasurement and ReportingWorkback PlansMedia ListsExecutive Social PostsBriefing BooksCampaign DevelopmentTalent CoordinationLogistics Management

Soft Skills

Exceptional JudgmentRelationship BuildingEmpathyTeamworkSense of Humor

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Financial ServicesTechnologyConsumer BrandsCommunicationsPublic Relations

About the role

Key responsibilities & impact

Develop and execute proactive communication, talent, and tastemaker campaigns and team operations under senior team guidance
Collaborate with internal and external stakeholders to execute program elements
Liaise with media on inbound media inquiries
Create media messaging, pitches, media lists, briefing books, and executive social posts
Provide project management support, including workback plans, project trackers, and actionable meeting follow-ups
Assist with measurement and media coverage reports
Coordinate contract deliverables and logistics for talent and tastemaker partners
Manage and optimize communications reporting and analytics
Support external communications for Capital One’s Premium Products and Experiences line of business, including Premium Products & Travel and Loyalty, Marketing & Spend Experiences
Support executive thought leadership and vet business engagements for reputation risk

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 3 years of external communications experience
Exceptional judgment
Strong project management skills
Ability to build relationships in a highly matrixed environment
Creative problem-solving skills
Ability to read data and the room
Passion for storytelling
Empathy, teamwork, and a sense of humor
Public relations or communications experience in financial services, technology, or consumer brands preferred
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them