Director, Product Management – Consumer & Developer Experience

Capital One

Director leading consumer and developer product platforms at Capital One. Driving AI, infrastructure, and digital experiences for millions of customers and engineers.

Posted 9/4/2026full-timeMcLean • California, Illinois, New York, Virginia • 🇺🇸 United StatesLead💰 $209,500 - $286,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management with a focus on building user-centric digital products and platforms. Proven ability to lead cross-functional teams and drive strategic initiatives in AI and operational platforms.

Highest-signal resume keywords

Product Management ExperienceAI Tools DevelopmentUser-Focused Platform DesignCross-Functional Team LeadershipDigital Product Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer ExperienceDigital ProductsPlatform InfrastructureGreenfield ProductsUI/UX ConsistencyHigh-Throughput Communication EnginesValue Creation OpportunitiesStrategic InitiativesOperational PlatformsConsumer Facing

About the role

Key responsibilities & impact

Reimagine the status quo and identify value creation opportunities
Drive innovative and sustainable customer experiences through technology
Build and scale innovative products and user-focused platforms
Shape foundational platforms and products used by millions of Capital One customers
Lead strategic initiatives across AI, platform infrastructure, and greenfield products
Build AI tools and platforms for engineering teams
Own high-throughput communication engines delivering real-time interactions
Drive quality and UI/UX consistency across customer-facing digital channels
Lead greenfield enterprise supplier and operational platform initiatives
Lead cross-functional teams, solve customer problems, and drive organizational alignment

Requirements

What you’ll need

Bachelor's degree in any field
At least 5 years of Product Management experience
Experience translating business strategy and analysis into consumer facing digital products (preferred)
Must not require new employment authorization sponsorship from Capital One

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them