Lead Technical Consultant – Digital Client Implementations

Capital One

Lead technical consultant guiding digital client implementations for Capital One. Translating features into user stories, coordinating technical teams, and resolving API-based payment integration issues.

Posted 9/3/2026full-timeHouston • Illinois, Texas • 🇺🇸 United StatesSenior💰 $109,900 - $125,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technical teams, managing user stories, and ensuring alignment with product vision while effectively communicating with both technical and non-technical stakeholders. Proficient in API development and testing, with a strong background in the Payments industry.

Highest-signal resume keywords

User Story DevelopmentAPI Testing ToolsREST APIsPayments Industry ExperienceClient-Facing Technical Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

User Story DevelopmentREST APIsAPI Testing ToolsPostmanHoppscotchJSON FormatsAPI ProtocolsTLS/SSLJWTLog File Analysis

Soft Skills

Problem SolvingCommunicationCollaborationRisk ManagementStakeholder Engagement

Certifications & Qualifications

Bachelor’s DegreeMilitary Experience

Industry Keywords

Payments IndustryTechnical ConsultationAgile MethodologyOnboardingCertification Testing

About the role

Key responsibilities & impact

Lead and guide the work of technical staff
Participate in an agile work team
Break down features into user stories
Serve as liaison between business and technical groups
Plan, size, assess impacts, monitor progress, and report on work initiatives
Actively manage and escalate risk and customer-impacting issues to management
Develop and maintain user stories from prioritized features
Ensure user stories align with product vision, include adequate acceptance criteria, and meet the definition of ready
Make decisions regarding functionality and work priority
Provide product and technical consultation to working teams
Sign off to accept each user story
Solve problems critical to project initiatives and remove roadblocks with partner teams
Participate in planning events, team demos, system demos, retrospectives, inspect and adapt workshops, and other ceremonies
Develop and maintain project plans for new project initiatives
Ensure tasks, deliverables, and schedule commitments are met

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 2 years of experience working with REST APIs and JSON formats
At least 2 years of experience utilizing API testing tools like Postman or Hoppscotch to construct HTTP requests, inspect headers, and debug endpoint payloads
Familiarity with API protocols, including API keys, TLS/SSL, and JWT (JSON Web Tokens)
Ability to translate technical specifications for non-technical stakeholders and lead network participants through onboarding, certification testing, and go-live
Skill in analyzing log files, network traces and error codes to resolve client testing issues
2+ years in the Payments industry
Client-facing technical support and documentation skills
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them