Compliance Director, Fair & Responsible Banking Compliance

Capital One

Capital One compliance director leading consumer protection programs and regulatory governance. Managing experts, controls, monitoring, reporting, and strategic oversight across financial services.

Posted 9/3/2026full-timeMcLean • Illinois, Virginia • 🇺🇸 United StatesLead💰 $187,300 - $235,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and managing compliance programs within consumer financial services, with a strong focus on regulatory frameworks and risk management. Proven ability to lead teams, drive process improvements, and leverage technology for efficient compliance operations.

Highest-signal resume keywords

Regulatory Compliance ManagementConsumer Protection Laws ExpertiseProgram ManagementPeople ManagementData Analytics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Regulatory ComplianceRisk ManagementProgram DevelopmentAudit FrameworksProcess ImprovementData AnalyticsGovernance ControlsChange ManagementCorrective Action PlansCompliance Monitoring

Soft Skills

Executive CommunicationCollaborationProblem-SolvingInfluencing SkillsAttention to Detail

Tools & Technologies

Automation ToolsCompliance SoftwareData Analysis Tools

Certifications & Qualifications

Certified Regulatory Compliance Manager (CRCM)Certified Enterprise Risk Professional (CERP)

Industry Keywords

Consumer Financial ServicesFCRASCRACompliance ProgramsRisk EscalationGovernanceStakeholder EngagementAgile Environment

About the role

Key responsibilities & impact

Lead the development, maturation, and continuous enhancement of Regulatory Consumer Center of Excellence compliance programs
Provide oversight through governance, controls, monitoring, and risk escalation processes
Report program results to senior management and stakeholders
Develop, execute, and monitor work plans for program buildout and audit-ready frameworks
Collaborate with risk teams and partner groups to develop efficient engagement routines
Balance competing priorities and adapt quickly to new information or circumstances
Manage and develop a team of subject matter experts
Provide thought leadership, training, and tools to first- and second-line teams
Define and drive the strategic vision for compliance programs
Lead teams through change and champion innovation
Drive process improvement projects
Foster compliance risk management and balanced risk-taking
Guide the business on corrective action plans
Monitor regulatory and business changes and assess impacts on lines of business
Leverage technology, data analytics, and automation to maintain efficient compliance programs

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 5 years of experience building or leading programs within a consumer financial services institution, or leading a regulatory compliance, legal, or audit function
At least 5 years of people management experience
Expertise in consumer protection laws, such as FCRA and SCRA
Juris Doctor or other Master’s Degree preferred
8+ years of people management experience preferred
8+ years of program management experience leading cross-functional programs in compliance and risk preferred
Certified Regulatory Compliance Manager (CRCM) or Certified Enterprise Risk Professional (CERP) preferred
Capital One will not sponsor a new applicant for employment authorization for this position
Exceptional executive communication, presentation, collaboration, and influencing skills
Strong analytical and problem-solving skills, attention to detail, and ability to operate in a dynamic, agile environment
Proven ability to influence peers and leadership and build consensus through sound logic, rigorous analysis, and intellectual integrity
Independent and adaptive problem-solving skills and ability to quickly adapt to a changing environment

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity and non-discrimination commitment
Drug-free workplace