Process Design & Optimization Delivery Lead

Capital Group

Process Design & Optimization Delivery Lead at Capital Group contributing to high complexity business transformation programs. Managing stakeholder decisions and developing process optimization resources for PD&O practice.

Posted 4/24/2026full-timeLos Angeles • California, North Carolina • 🇺🇸 United StatesSenior💰 $153,842 - $286,837 per yearWebsite

About the role

Key responsibilities & impact

Contribute to the delivery of business transformation programs
Independently lead strategic, high complexity PD&O efforts through the full life cycle with guidance from senior management
Drive decision-making through your ability to manage and align stakeholder expectations
Manage and develop process optimization resources to build new capabilities and capacity for the PD&O practice

Requirements

What you’ll need

10+ years of management consulting or transformation leadership experience and/or 15+ years of experience in business analysis, end-to-end process design/re-engineering/optimization for large, complex initiatives
At least 5 years of people management experience
Experience leveraging Change Management best practices to deliver solutions in partnership with project and business teams
Strong organizational skills, you are a driver, self-directed, and focused on delivering tangible value to the business
Proficient with AI tools and have experience incorporating them into day-to-day work
Deep curiosity with technology as demonstrated through project/transformation experience alongside technology teams
Applied experience working with Human Centered Design and/or other Design Thinking frameworks to cultivate innovation and deepen your impact solving human-centric problems

Benefits

Comp & perks

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
Access on-demand professional development resources that allow you to hone existing skills and learn new ones
Individual annual performance bonus
Annual profitability bonus
Retirement plan where Capital contributes 15% of your eligible earnings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business transformationprocess optimizationend-to-end process designprocess re-engineeringChange ManagementHuman Centered DesignDesign Thinkingstakeholder managementproject managementtransformation leadership

Soft Skills

organizational skillsself-directeddriverfocus on delivering valuecuriosityinnovationproblem-solvingleadershipcommunicationcollaboration