Capital Blue Cross

Manager, Pharmacy Stars and Member Outreach

Capital Blue Cross

full-time

Posted on:

Location Type: Remote

Location: PennsylvaniaUnited States

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Salary

💰 $83,800 - $157,890 per year

About the role

  • Responsible for day-to-day coordination, leadership, and strategy of the Pharmacy Member Outreach arm of the Medicare Pharmacy team
  • Oversee the PBM Care Team performance
  • Prioritize daily, weekly, monthly focus of PBM Care Teams and Member Outreach team
  • Clear oversight and formal assessment of PBM Care Team performance
  • Manage personnel issues, including hiring, training, staff performance reviews, and facilitating staff development activities.

Requirements

  • 5 years of experience working with Medicare Advantage Plans, or managed care industry
  • 1 year of leadership experience, particularly in the health insurance or pharmacy benefit manager field
  • Strong knowledge and experience working with CMS Stars Ratings measures including HEDIS, CAHPS, PQA/Pharmacy, HOS, Operations, and CMS Display measures
  • Analytical skills which can translate into practical and pragmatic recommendations
  • Bachelor's Degree in Public Health, Health-related Sciences, or Health Administration; Business Administration, Data Analytics, Data Science, Finance, Actuarial, Mathematics or Statistics or 4 years of relevant experience in lieu of degree.
  • Preference will be given to candidate with relevant pharmacy related training, certification, or degree.
Benefits
  • Medical, Dental & Vision coverage
  • Retirement Plan
  • Generous time off including Paid Time Off, Holidays, and Volunteer time off
  • An Incentive Plan
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CMS Stars RatingsHEDISCAHPSPQAHOSOperationsData AnalyticsData ScienceFinanceMathematics
Soft Skills
leadershipanalytical skillsstaff developmentperformance assessmentcoordinationstrategy
Certifications
Bachelor's Degree in Public HealthBachelor's Degree in Health-related SciencesBachelor's Degree in Health AdministrationBachelor's Degree in Business AdministrationBachelor's Degree in Data AnalyticsBachelor's Degree in Data ScienceBachelor's Degree in FinanceBachelor's Degree in ActuarialBachelor's Degree in MathematicsBachelor's Degree in Statistics