Auditor – Functional Specialist, Quality

Capita

Auditor handling quality assurance for PIP assessments conducted by Health Assessment Advisory Service. Ensuring compliance and providing feedback for continuous improvement and professional development.

Posted 7/14/2026full-timeRemote • 🇬🇧 United KingdomJunior💰 £41,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical governance, quality assurance, and audit methodologies while maintaining compliance with professional standards and providing constructive feedback. Proficient in delivering impartial advice and support to Functional Specialists, ensuring accurate documentation and adherence to PIP assessment criteria.

Highest-signal resume keywords

UK Registered Health ProfessionalDWP PIP ApprovalClinical EffectivenessQuality Assurance StandardsAudit Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical GovernanceQuality AssuranceAudit FeedbackPIP Assessment CriteriaImpartial Review

Soft Skills

Constructive FeedbackEffective CommunicationAttention to DetailTwo-Way DialogueSupportive Advice

Tools & Technologies

CRM

Certifications & Qualifications

Current Professional RegistrationAuthority Approval

Industry Keywords

PIPAGClinical Guidance NotesFunctional SpecialistPeer ReviewContinuous Professional Development

About the role

Key responsibilities & impact

Maintain a comprehensive and topical understanding of the prevailing PIPAG and Clinical Guidance Notes emanating from the Clinical Governance Team, pro-actively seeking clarity if required.
Quality check a specified volume of reports per day against the criteria determined and communicated by the in-house Clinical Governance Team based on their interpretation of the most topical PIPAG.
Provide, if necessary, constructive and impartial advice in the form of audit feedback to FS to enable them to amend and subsequently re-submit fit-for-purpose reports.
As part of the audit feedback process to recognise strengths in the written reports making specific reference in the feedback.
Provide constructive, impartial and supportive advice to FSs who contact the telephone support lines ensuring that the content of the conversation is, on every occasion accurately recorded in the appropriate section of CRM so FSQ colleagues can reference the interaction as part of any subsequent auditing which may be undertaken on the case discussed.
As part of their Quality, Learning and Support process to alert the FSQTM where an emotional or clinical support requirement has been identified for a FS.
Ensure continuous full compliance with Capita Group and Local Online Mandatory Training (OMT) and Continuous Professional Development (CPD) modules. – abiding to Capita’s policies and procedures.
Maintain professional registration and Authority Approval and to act in accordance with the relevant UK Professional Code of Conduct, being accountable for your own practice and professional actions at all times.
Contribute to clinical and service transformation including piloting new initiatives.
Undertake any other duties, as required by the Business commensurate with the role.
Be clinically calibrated to the standards set by the CMO and Clinical Governance Mgt. Team.

Requirements

What you’ll need

Experienced UK registered Health Professional with a minimum of 12 months’ post registration experience and current and unrestricted professional registration with any of the following bodies: GMC, NMC, HCPC.
Have current DWP PIP approval & maintain approved Functional Specialist status, as awarded by DWP, with no restrictions pending or in progress to professional registration and a minimum of 16 months’ experience as Functional Specialist.
Experience of clinical effectiveness, quality assurance standards, feedback, peer review, audit methodology and, or impartial review
In-depth knowledge of the physiological, pathological, social and cultural issues which underpin the PIP assessment criteria and attention to detail
Oral and written proficiency to enable the writing of succinct audit feedback and discussion records on CRM, listening carefully to others and ensuring dialogue is two-way recognising FS will have a range of experience and tenure.
Working understanding of clinical governance.

Benefits

Comp & perks

25 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Access to the Headspace app for you and up to 5 family or friends.