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About the role
Key responsibilities & impact- Manage the risk-based inspection regime against identified Large Businesses (employing a direct labour force and/or sub-contractors) by undertaking Managing Gas Safety Assessments and the co-ordination of planned field inspections working with all field staff.
- Ensure that Large Businesses work in compliance with recognised industry standards and that gas safety is managed effectively.
- Act as the day-to-day manager and central point of contact for the large businesses and GSMR relating to all technical/operational matters, ensuring that all GSR strategies are fully implemented, within assigned registrations.
- Work with and support all Field Operational Teams (OMs/Inspectors) to ensure that any monitoring requirements are effectively and efficiently undertaken and feedback is delivered in a timely and constructive manner.
- Support enforcement bodies (e.g. HSE and local authorities) where needed in dealing with large business activities.
- Effectively support the escalation of complaints against service (internal and external).
- Work through to a natural conclusion for complex or those of a sensitive nature that has been raised against a Large Business or GSMR.
- Effectively support the application of proportionate sanctions in a timely manner in respect of registered businesses.
- Maximise opportunities and minimise the risk to service that helps Gas Safe Register achieve its core objectives.
- Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policy and risk assessments are adhered to.
- Support the business via Stakeholder activities as and when required.
- Support other departments as and when required e.g., Technical.
- Ensure all administration tasks are completed within prescribed timescales.
- Comply with Capita company policies.
Requirements
What you’ll need- Subject matter expert (SME) with extensive gas industry experience and relevant qualifications - Must hold as a minimum the following ACS certificates of competence: CCN1, CENWAT1, CKR1, HTR1.
- Ideally the applicant will have additional ACS certificates in LPG, Non-Domestic & Catering, LAU1 and DAH1.
- In-depth knowledge of Enforcement Bodies affected by the Registration Scheme.
- Ability to use tools and undertake any appropriate tests and checks during inspection work i.e., be physically fit to work on all types of gas meters, pipework, and appliances and at low (on floor), medium (at kitchen cupboard heights) and higher levels (use of step and extendable ladders).
- Relevant experience and/or qualification in a management discipline.
- Relevant Auditor qualification.
- In-depth knowledge of Gas Industry Sector affected by the Registration Scheme.
- Appropriate underpinning gas industry experience, knowledge and technical skills.
- Full, clean drivers license.
- Ability to liaise with businesses and corporate contacts, build and develop relationships.
- An excellent written and verbal communicator able to manage people and situations to achieve business objectives.
- To effectively solve problems and manage risk to ensure achievement of targets.
- Key understanding of KPIs & PIs relating to the contract.
- Presentation and facilitation skills.
- Strong negotiating skills.
- Computer literate, with experience of using Microsoft Office packages (e.g. Word, Excel, PowerPoint & Outlook).
- Ideally, some experience or qualification in project/contract management.
Benefits
Comp & perks- A competitive salary plus company car
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- You’ll get the chance to follow your chosen career path anywhere in Capita.
- You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Gas Safety AssessmentsInspection CoordinationRisk ManagementProblem SolvingKPI & PI UnderstandingProject ManagementAuditingTechnical Skills in Gas AppliancesNegotiation SkillsAdministration Tasks
Soft Skills
Relationship BuildingWritten CommunicationVerbal CommunicationPresentation SkillsFacilitation Skills
Certifications
ACS Certificates (CCN1, CENWAT1, CKR1, HTR1)LPG CertificationNon-Domestic & Catering CertificationLAU1 CertificationDAH1 Certification
