Senior Engineer – Network Operations

Capita

Senior Engineer managing complex network operations and serving as escalation point at Capita. Collaborating with teams to improve network performance and resolve incidents.

Posted 6/24/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

network operationsnetwork fault resolutionnetwork upgradestechnical documentationnetwork performance improvement

Soft Skills

escalation managementtrainingsupport

Industry Keywords

customer networks3rd party suppliersmajor incidentsnetwork changes

About the role

Key responsibilities & impact

Resolve highly complex network faults
Act as final point of escalation for 1st, 2nd, and 3rd Line teams
Deliver service requests and perform network upgrades
Maintain technical documentation and diagrams for services
Provide training and support to Capita teams

Requirements

What you’ll need

5+ years of experience in network operations
In-depth understanding of customer networks
Experience with complex network issue resolution
Ability to work with 3rd party suppliers for major incidents
Knowledge of network performance improvement strategies
Technical reviewer and approver for network changes

Benefits

Comp & perks

Out of hours support via 24/7 rota as required