Business Support – Compliance Officer

Capita

Business Support & Compliance Officer managing compliance documentation and governance for Capita. Supporting audits and building relationships within a growing business support team.

Posted 6/4/2026full-timeWest Drayton • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and maintain compliance documentation, ensuring records are accurate and aligned with current legislation
Coordinate audits and support compliance checks, ensuring required evidence and documentation are in place
Monitor updates to policies and regulations, communicating changes to relevant stakeholders
Provide administrative and operational support, including coordinating meetings, tracking actions, and maintaining records
Support process improvement by developing workflows, documentation, and operational processes
Build relationships with internal teams and external partners, acting as a key point of contact for business support and compliance activities

Requirements

What you’ll need

Demonstrable experience in business support, compliance, governance, or a similar role
Strong organisational and administrative skills, with the ability to manage multiple priorities and deadlines
Good knowledge of compliance, risk management, or regulatory frameworks
High attention to detail, with a focus on accuracy when managing documentation and records
Experience supporting audits or working with compliance processes, with an ability to manage and evidence requirements effectively
Experience working in a regulated environment such as public sector, finance, healthcare, or education (desirable)
Understanding of data protection or GDPR requirements (desirable)

Benefits

Comp & perks

23 days’ holiday (rising to 27) with the opportunity to buy extra leave
Paid day out of the office volunteering for charity partners or a cause of your choice
Auto-enrolment to company pension
Life assurance
Cycle2work scheme
15 weeks’ fully paid maternity, adoption and shared parental leave
Paternity pay of two weeks
Voluntary benefits designed to suit your lifestyle

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

compliance documentation managementaudit coordinationprocess improvementworkflow developmentregulatory frameworksrisk managementdata protectionGDPR requirements

Soft Skills

organizational skillsadministrative skillsattention to detailrelationship buildingcommunication skillsability to manage multiple prioritiesability to meet deadlines