Programme Test Manager

Capita

Programme Test Manager leading testing across a complex, large-scale programme at Capita. Accountable for test strategy, delivery risk management, and quality outcomes in project execution.

Posted 5/13/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Defining and owning test strategies across multiple projects within the programme
Planning and driving testing activities across all stages of system, service and product development
Working with project managers to plan, prioritise and schedule test activity and milestones
Estimating testing effort, securing appropriate budget and managing resources effectively
Providing authoritative guidance on test planning, execution, tooling and automation approaches
Adopting and adapting appropriate testing methods, tools and techniques to solve delivery challenges
Measuring and monitoring adherence to testing standards and quality frameworks
Assessing delivery risks and implementing effective mitigation strategies
Acting as the escalation point of contact for testing issues at project and programme level
Managing and resolving issues, risks and dependencies across teams and suppliers
Driving continuous improvement across testing processes, tools and governance
Contributing to the development of organisational policies, standards and testing guidelines

Requirements

What you’ll need

Proven experience operating as a Senior or Programme-level Test Manager on large, complex programmes
Strong experience delivering testing across multi-project, multi-supplier environments
Demonstrable expertise in test strategy, planning, estimation and execution
Experience managing delivery risk, governance and escalation at programme level
Strong people management and leadership capability
Excellent communication and presentation skills, with the ability to influence at all levels
Strong business awareness and understanding of organisational delivery drivers
Experience driving continuous improvement and adopting modern testing practices
Eligibility for Security Check (SC) clearance
Desirable experience in test automation strategy and tooling
Performance and non-functional testing
Coaching teams through testing maturity and transformation

Benefits

Comp & perks

23 days’ holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension
Life assurance
15 weeks’ fully paid maternity, adoption and shared parental leave
Paternity pay of two weeks
Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

test strategytest planningtest estimationtest executiontest automationperformance testingnon-functional testingrisk managementgovernancecontinuous improvement

Soft Skills

people managementleadershipcommunicationpresentationinfluencingbusiness awarenessorganizational understandingcoachingproblem-solvingcollaboration

Certifications

Security Check (SC) clearance