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Capita

Recruitment Medicals Administrator

Capita

Administrator supporting the medical screening process for Royal Air Force applicants in Coventry. Managing documentation, queries, and communication with candidates and medical experts.

Posted 5/7/2026full-timeCoventry • 🇬🇧 United KingdomMid-LevelSenior💰 £25,155 per yearWebsite

About the role

Key responsibilities & impact
  • Liaising with applicants, Armed Forces Careers Offices and Medical Experts - answering queries and assisting candidates through the medical aspects of their application
  • Organising and storing paperwork, documents and computer-based information
  • Interacting with third party providers where appropriate, such as candidate, GPs, as part of medical process fulfilment
  • Co-ordination of medical screening
  • Reviewing letters, postal administration and scanning
  • Answering the phone and responding to queries

Requirements

What you’ll need
  • Previous administration experience is required
  • Good IT skills using Microsoft Word, Excel and Outlook
  • Strong customer service, both face to face and over the telephone
  • Ability to work using own initiative and within a team environment
  • Confidence
  • An understanding of the military would be an advantage, but not essential

Benefits

Comp & perks
  • 23 days’ holiday (rising to 27) pro rata, with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • Town centre location with easy access to public transport links
  • Joining an existing, supportive team environment
  • Good training on offer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
administrationmedical screeningdocument managementquery resolution
Soft Skills
customer serviceinitiativeteamworkconfidence