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Capita

Business Development Executive

Capita

. Identifying opportunities through proactive market scanning and customer insight to support business development plans .

Posted 3/15/2026full-timeBirmingham • 🇬🇧 United KingdomJunior💰 £30,000 per yearWebsite

About the role

Key responsibilities & impact
  • Identifying opportunities through proactive market scanning and customer insight to support business development plans
  • Building awareness and generating leads across schools and trusts using calls, email outreach, Teams and face‑to‑face engagement
  • Showcasing CPS products and services to existing education customers, using prepared collateral and support from subject matter experts
  • Maintaining up‑to‑date knowledge of CPS products and propositions to effectively position, showcase and demonstrate value, driving upsell and cross‑sell opportunities
  • Generating qualified pipeline and progressing opportunities through Salesforce, ensuring accurate forecasting, robust qualification, adherence to sales governance and effective closing of new business
  • Nurturing existing client relationships to identify needs, drive upsell and cross‑sell opportunities, and ensure a smooth transition into Business Development, Client Engagement or Account Management teams

Requirements

What you’ll need
  • Previous, customer facing, sales experience with the confidence to qualify opportunities, build rapport quickly and close deals effectively
  • Excellent communication and negotiating skills
  • Data‑driven approach, ensuring accuracy and attention to detail when managing pipelines
  • Self‑starter mentality with solid time‑management skills, able to prioritise, manage your diary and stay on top of workload independently
  • Resilience and a growth mindset, with the ability to learn quickly and adapt in a fast‑paced sales environment
  • Collaborative and relationship‑focused
  • Due to travel requirements to client sites, you must hold a valid driver’s license
  • Education sector experience a bonus
  • Experience using Salesforce

Benefits

Comp & perks
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
sales experiencepipeline managementlead generationupsellingcross-sellingnegotiationcustomer qualificationdata-driven approachattention to detail
Soft Skills
communication skillstime managementself-starter mentalityresiliencegrowth mindsetcollaborationrelationship building
Certifications
valid driver's license