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Capgemini

Senior AI Engineer, Agile Dev Team Member III

Capgemini

Senior AI Engineer designing and implementing AI voice agent capabilities for global initiatives. Building Node.js APIs and ensuring seamless integration across platforms and components.

Posted 7/6/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Node.js backend development, system integration, and conversational AI systems, with a focus on building scalable and reliable APIs and workflows. Proficient in troubleshooting and enhancing performance in real-time systems while collaborating effectively with cross-functional teams.

Highest-signal resume keywords
Node.js Backend DevelopmentSystem IntegrationConversational AI SystemsAPI DesignObservability and Logging

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Node.jsAPI DevelopmentMicroservicesEvent-Driven IntegrationSession/State ManagementTroubleshootingScalabilityReliabilityDialog Flow ImplementationReal-Time Workflows
Soft Skills
CollaborationProblem-Solving
Tools & Technologies
Cisco Contact Center PlatformsGECXGenesys
Industry Keywords
Conversational LogicBackend IntegrationsTelephony FundamentalsCX Platforms

Tech Stack

Tools & technologies
JavaScriptMicroservicesNode.jsPython

About the role

Key responsibilities & impact
  • Design and implement AI voice agent capabilities, including conversational logic and backend integrations.
  • Drive integration across Cisco, GECX, and AI components to enable seamless voice interactions.
  • Build and maintain Node.js APIs and real-time workflows.
  • Implement dialog flows with session/state management and observability.
  • Collaborate with architects and teams on implementation design.
  • Troubleshoot production issues and improve system performance, scalability, and reliability.

Requirements

What you’ll need
  • Node.js backend development (APIs, microservices)
  • System integration across distributed, real-time systems
  • Cisco contact center platforms and telephony fundamentals
  • CX platforms (GECX / Genesys or similar)
  • Conversational AI systems (prompt-driven flows, session/state handling)
  • API design and event-driven integration patterns
  • Experience building integration layers/services (Node.js and/or Python)
  • Observability and logging for conversational or real-time systems

Benefits

Comp & perks
  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package
  • Career development and training opportunities
  • Flexible work arrangements (remote and/or office-based)
  • Dynamic and inclusive work culture within a globally renowned group
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development