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About the role
Key responsibilities & impact- Responsible for designing and developing learning materials for various audiences across the Customer and Agent Solutions business segment.
- Develops scalable, engaging solutions tailored to the provided project scopes.
- Acts as an in-house content designer, contributing to employee performance, productivity, and growth through cost-effective learning experiences.
Requirements
What you’ll need- Education: Bachelor’s Degree
- Experience in a similar role, preferrable with design experience
- Experience with learning platforms
- Fluent English
- It is an advantage: Content creation for social media
- Software management:
- MIcrosoft Office
- Articulate 360 or Captivate
- Camtasia or Adobe Premier
- AI-driven authoring tools Synthesia or AI driven Call simulator
- Skills:
- Project management
- Adult learning theory
- Microlearning development
- Virtual and Live Training Development
Benefits
Comp & perks- Competitive salary and performance-based bonus
- Comprehensive benefits package: Grocery vouchers, SGMM, etc.
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Paid Time Off
- Training & Development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content creationproject managementadult learning theorymicrolearning developmentvirtual training developmentlive training development
Soft Skills
communicationcollaborationcreativity
Certifications
Bachelor’s Degree
