Senior Claims Operations Specialist

Capgemini

Provides back-office and operational support to claims operations, ensuring data integrity and supporting process efficiency. Coordinates with teams and contributes to continuous improvement initiatives.

Posted 5/26/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

This position provides back-office and operational support to the claims operations by managing moderately complex workflows, ensuring data integrity, and supporting process efficiency and quality outcomes.
This role coordinates with internal teams, supports onboarding and peer guidance, and contributes to continuous improvement initiatives.
The position follows established procedures, production standards, and confidentiality requirements while contributing to overall operational effectiveness and service quality.

Requirements

What you’ll need

Insurance experience mandatory (P&C Claims).
Can focus on other insurance sectors as well like- health care insurance, vehicle insurance etc.
Good in communication, data entry, document management,

Benefits

Comp & perks

Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrydocument management

Soft Skills

communicationcoordinationpeer guidanceprocess efficiencycontinuous improvement