Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
Review and confirm infrastructure setup to recommend and implement any optimizations for performance/scalability/cost savings (e.g. switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan).
Design, develop, and maintain a Windchill & ThingWorx Navigate image to be shared with Windchill Developers to support their daily work.
Responsible for installing and performing upgrades of Windchill, applying critical patch sets, and fixing security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill.
Responsible for performing rehosts to and data refreshes on non-production environments as needed.
Conduct comprehensive testing, including unit, integration, and system testing ensuring application infrastructure and performance is maintained.
Work with the larger Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure related investigations and solutions.
Develop and maintain technical documentation for all environment infrastructure.
Stay up to date with the latest Windchill developments and AWS industry best practices.

Requirements

Currently hold or able to obtain a U.S. security clearance.
Currently hold PTC certifications for Windchill.
Currently hold relevant AWS certifications.
Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline.
Minimum 5 years of experience working with PTC’s Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts.
Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill.
Experience managing Ansible playbooks.
Experience with Windchill, ThingWorx Navigate, and AWS licensure.
Experience maintaining and optimizing performance of Windchill version 12+ and ThingWorx version 9+.
Experience diagnosing networking related issues.
Experience managing Active Directory and AppStream.
Experience reviewing and applying security STIGs on Windows and Linux.
Experience collaborating with the PTC Technical Support & R&D organizations.
Experience collaborating with AWS Technical Support.
Experience setting up and working with Virtualized Environments hosting Windchill.
Experience with installation and maintenance of an Oracle db.
Proficiency in Red Hat Enterprise Linux and Windows Server administration, as well as scripting for Windchill Implementations.
Knowledge of Windchill System & Business Administration, including security configurations.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Strong documentation skills.
Ability to work independently and as part of a team.

Benefits

Paid Time Off
Paid Company Holidays
Medical, Dental & Vision Insurance
Optional HSA and FSA
Base and Voluntary Life Insurance
Short Term & Long-Term Disability Insurance
401k Matching
Employee Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

WindchillThingWorx NavigateAWSAnsibleOracle dbRed Hat Enterprise LinuxWindows Serverscriptingperformance optimizationsecurity STIGs

Soft Skills

problem-solvingattention to detailcommunicationinterpersonal skillsdocumentationindependent workteam collaboration

Certifications

U.S. security clearancePTC certifications for WindchillAWS certifications