Capgemini Engineering

Business Analyst

• Author, review, and maintain Standard Operating Procedures (SOPs), technical manuals, and process documentation.
• Develop and update system specifications, business process workflows, and data migration plans.
• Assist in data analysis and validation efforts to ensure data integrity and consistency within a PLM system.
• Support the development of test cases and user acceptance testing (UAT) to validate system functionality and business requirements.
• Collaborate with development teams to track and document enhancements, issues, and resolution.
• Prepare reports, presentations, and technical briefs for internal and external stakeholders.
• Ensure compliance with industry best practices, DoD software policies, and DoD documentation standards.
• Maintain document repositories and version control using tools such as Confluence, SharePoint, or a PLM system.
• Support training initiatives by developing user guides, training materials, and instructional content.
• Performs other duties as assigned.

System Administrator

• Provide high quality end-user support for Windows devices
• Install, remove, update, support, and troubleshoot desktop and network hardware, operating systems, and software issues
• Serves as the ISSM and the primary cybersecurity leader responsible for maintaining the operational security posture and authorization of classified and unclassified information systems
• Administer Microsoft Office 365 and Microsoft Azure accounts and services
• Perform basic network administration tasks such as management of servers, routers, WiFi hardware, and firewalls
• Monitor security and event logs, investigate events, and escalate to the security team as needed
• Manage backup and disaster recovery operations
• Create and maintain procedures and documentation for internal use
• Support operating system and hardware upgrades, network expansion, and deployment of end-user applications
• Manage hardware and software inventory
• Provide Information Technology Help Desk functions
• Other duties as assigned.

Systems Administrator

Architect

• Become a trusted advisor to customer SMEs who use Windchill & the end user community at large.
• Provide demos of functionality and evangelize customer capability that has been built in the system to potential new stakeholders.
• Collaborate with cross-functional teams to understand, guide, and capture business requirements.
• Own the translation of business requirements into technical and business process solutions.
• Evaluate business/technical requirements for Windchill or ThingWorx requested functionality and provide level of effort estimation to support sprint planning and costing.
• Design/architect business processes that span the usage of multiple enterprise tools (including Windchill & ThingWorx) to achieve desired business objectives.
• Design/architect custom Windchill & ThingWorx solutions including, but not limited to: custom actions models, data cleansing utilities, configurable links, wizards, workflows, lifecycles, InfoEngine/QML/JAVA based reports, and OIRs.
• Support integration projects between Windchill and other enterprise systems and applications.
• Conduct comprehensive testing, including unit, integration, and system testing ensuring application quality and functionality stay in spec.
• Assist with debugging and resolving complex application/customization defects and issues.
• Develop and maintain technical documentation for Windchill & ThingWorx configurations/customizations.
• Provide training and support to end-users on Windchill/Navigate functionality.
• Provide training and support on evolving business processes and best practice that utilize Windchill/ThingWorx.
• Stay up to date with the latest Windchill developments and industry best practices.
• Performs other duties as assigned.

Business Analyst

Systems Administrator

Windchill Functional Architect