Operations Analyst, Federal

Cape

Operations Analyst at Cape ensuring mission-critical outcomes for government clients with a focus on privacy in communications. Collaborating across teams to navigate complex technical challenges.

Posted 6/1/2026full-timeWashington, DC • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Assume end-to-end accountability for operational outcomes within the Government/National Security stream.
Serve as the definitive technical subject matter expert (SME) for post-deployment issues.
Lead the operational rollout of hardware and specialized services across the portfolio.
Execute rigorous, end-to-end QA for weekly releases to validate compatibility across device, OS, and secure network layers.
Codify complex technical processes into comprehensive internal and external "field manuals" and playbooks.
Maintain a "Ready-to-Field" posture.

Requirements

What you’ll need

4–5+ years of experience in technical operations, mission support, or a "get it done" role within military, law enforcement, or national security environments.
Must hold an **active Secret clearance** (minimum) with the ability to upgrade to TS/SCI.
Bachelor’s Degree or equivalent professional experience.
Ability to lead high-stakes technical dialogues with clarity and authority.
Exceptional capacity to navigate high-volume workflows and competing priorities.

Benefits

Comp & perks

401(k) match
100% coverage of medical, dental, and vision premiums for you and your dependents
12 weeks paid parental leave (for all parents, no waiting period)
Stipends for
Family-forming needs
Gender-affirming care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical operationsmission supportend-to-end QAhardware rolloutpost-deployment supportdevice compatibilityOS compatibilitysecure network layerstechnical documentationfield manuals

Soft Skills

leadershipcommunicationclarity in technical dialoguescapacity to navigate workflowsability to manage competing priorities

Certifications

active Secret clearanceTS/SCI clearanceBachelor’s Degree