Technical Program Manager, Product & Engineering
Cape
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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About the role
- drive the execution of complex, cross-functional programs and projects that are pivotal to enabling core technologies and functionality critical to our business.
- designing, implementing, and optimizing processes to streamline workflows, reduce friction, and ensure the seamless integration of technologies across our platforms.
- take ownership of tracking and stabilizing projects, removing roadblocks, and anticipating both internal and external customer needs.
- empower our engineers by ensuring they can focus on solving the technical challenges they’re best equipped to handle, while you handle the operational complexity.
- driving initiatives that integrate technologies to serve our diverse customer base, including Government, Enterprise, and Consumer sectors.
Requirements
- Program Execution & Leadership: Proven ability to manage complex, cross-functional projects and drive them to successful completion with minimal oversight.
- Process Optimization: Expertise in identifying inefficiencies, optimizing workflows, and implementing scalable processes that improve team productivity and collaboration.
- Cross-Functional Influence: Strong collaboration and communication skills to work effectively with engineering, product, and other stakeholders, driving alignment and buy-in on key initiatives.
- Problem-Solving & Risk Management: Strong ability to foresee potential challenges, mitigate risks, and resolve issues swiftly to keep projects on track.
- Customer-Centric Mindset: A deep understanding of customer needs, with the ability to ensure product and technology solutions align with both internal goals and customer expectations.
- Technical Understanding: Familiarity with technical concepts and the ability to engage with engineering teams to understand technical challenges, priorities, and dependencies.
- Adaptability: Comfortable working in a fast-paced, evolving environment with a strong ability to adjust priorities and tactics as needed.
- Bachelor's degree in a relevant field, or equivalent practical experience.
- 5 years of experience in program management or equivalent field.
- 3 years of experience managing cross-functional and/or cross-team projects.
Benefits
- 401(k) match
- 100% coverage of medical, dental, and vision premiums for you and your dependents
- 12 weeks paid parental leave (for all parents, no waiting period)
- Stipends for
- Family-forming needs
- Gender-affirming care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program executionprocess optimizationproject managementrisk managementworkflow designtechnical understandingcross-functional project managementscalable processesproblem-solving
Soft Skills
leadershipcollaborationcommunicationcustomer-centric mindsetadaptabilityinfluenceanticipation of needsremoving roadblocksteam productivity
Certifications
Bachelor's degree