Technical Program Manager, Product & Engineering

Cape

Technical Program Manager driving execution for complex projects at a privacy-centric cellular service provider with a mission in national security and data privacy.

Posted 4/14/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

drive the execution of complex, cross-functional programs and projects that are pivotal to enabling core technologies and functionality critical to our business.
designing, implementing, and optimizing processes to streamline workflows, reduce friction, and ensure the seamless integration of technologies across our platforms.
take ownership of tracking and stabilizing projects, removing roadblocks, and anticipating both internal and external customer needs.
empower our engineers by ensuring they can focus on solving the technical challenges they’re best equipped to handle, while you handle the operational complexity.
driving initiatives that integrate technologies to serve our diverse customer base, including Government, Enterprise, and Consumer sectors.

Requirements

What you’ll need

Program Execution & Leadership: Proven ability to manage complex, cross-functional projects and drive them to successful completion with minimal oversight.
Process Optimization: Expertise in identifying inefficiencies, optimizing workflows, and implementing scalable processes that improve team productivity and collaboration.
Cross-Functional Influence: Strong collaboration and communication skills to work effectively with engineering, product, and other stakeholders, driving alignment and buy-in on key initiatives.
Problem-Solving & Risk Management: Strong ability to foresee potential challenges, mitigate risks, and resolve issues swiftly to keep projects on track.
Customer-Centric Mindset: A deep understanding of customer needs, with the ability to ensure product and technology solutions align with both internal goals and customer expectations.
Technical Understanding: Familiarity with technical concepts and the ability to engage with engineering teams to understand technical challenges, priorities, and dependencies.
Adaptability: Comfortable working in a fast-paced, evolving environment with a strong ability to adjust priorities and tactics as needed.
Bachelor's degree in a relevant field, or equivalent practical experience.
5 years of experience in program management or equivalent field.
3 years of experience managing cross-functional and/or cross-team projects.

Benefits

Comp & perks

401(k) match
100% coverage of medical, dental, and vision premiums for you and your dependents
12 weeks paid parental leave (for all parents, no waiting period)
Stipends for
Family-forming needs
Gender-affirming care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program executionprocess optimizationproject managementrisk managementworkflow designtechnical understandingcross-functional project managementscalable processesproblem-solving

Soft Skills

leadershipcollaborationcommunicationcustomer-centric mindsetadaptabilityinfluenceanticipation of needsremoving roadblocksteam productivity

Certifications

Bachelor's degree