Solutions Architect
Cape
full-time
Posted on:
Location: District of Columbia, New York, Washington • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
TypeScript
About the role
- Own the engagement with a new/early customer and deploy Cape technology
- Be boots on the ground working with customers to understand their challenges and deploy our technology
- Cultivate relationships at all levels of seniority and create and deliver executive presentations to ensure buy-in
- Burn through frozen-middle bureaucracies to clear a path to success
- Work fluidly with product and engineering to ensure product direction aligns with customers’ on-the-ground reality
- Influence cross-team members to direct the appropriate resources to customer objectives
- Demonstrate a high degree of interdependence: make decisions and lead initiatives while leveraging engineering and product expertise
- Judge when to pursue or conserve resources for ideas to ensure successful execution
Requirements
- Active U.S. TS/SCI clearance
- Willingness to travel up to 75%
- Based in Washington, DC (preferred), or New York, NY
- Gritty technical skills; ability to automate tasks as necessary
- Exceptional written and verbal communication skills
- Adaptive and introspective; willing to learn, guide, lead and follow
- A love for building things that matter
- Five years of experience working in customer-facing roles (preferred)
- Specific examples of times you’ve slain bureaucratic dragons (preferred)
- Domain experience with privacy, security, telco, or related fields (preferred)
- Experience in enterprise customer success, especially at early stage companies (preferred)
- Program and/or Project management experience in a post sales or implementation environment (preferred)
- Bachelor's degree in computer science or related field OR hands-on technical skills acquired on the job or through a coding training program