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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while ensuring compliance with FAA and airport security procedures. Capable of handling passenger reservations, baggage claims, and providing assistance to passengers with special needs in a dynamic airline environment.
Highest-signal resume keywords
Airline Reservation System ExperienceExcellent Communication SkillsCustomer Service SkillsAbility to Lift Up to 70 LbsDriver's License Valid in Location
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Passenger Service SystemBaggage HandlingFlight RebookingTicket ReportingBasic Computer Skills
Soft Skills
Interpersonal SkillsAdaptabilityIndependenceFlexibility
Tools & Technologies
Radio Communications
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
FAA ComplianceAirport Security ProceduresCape Air MOCHA HAGoTDI SpiritAirline Work Experience
Tech Stack
Tools & technologiesMocha
About the role
Key responsibilities & impact- Check in passengers and baggage using Cape Air’s passenger service system
- Make passenger reservations and rebook flights
- Make boarding announcements
- Provide extra assistance to passengers with special needs
- Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
- Share information with pilots/ramp/operations using radio communications
- Organize ticket and cash reports
- Handle delayed or missing baggage and process claims
- Assure compliance with FAA and airport security procedures
- Meet and marshal aircraft
- Fueling Cape Air aircraft, if applicable to station operations
- Load and unload passengers and their baggage
- Escort passengers out to the aircraft
- Additional duties as assigned
Requirements
What you’ll need- Airline work experience preferred
- Airline reservation system experience preferred
- Must be at least 18 years old
- Must hold a high school diploma or equivalent
- If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
- Must be able to lift up to 70 lbs.
- Basic computer skills required
- Excellent communication and excellent customer service skills required
- Ability to interact effectively with others
- Ability to work independently and adapt to changing work priorities
- Ability to communicate effectively, orally and in writing
- Flexibility of schedule is a must
- This position will often require working nights, weekends and holidays
- Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cape Air Website LinkedIn All Job Openings 501 - 1000 employees Founded 1989 🚗 Transport 👥 B2C 🛍️ eCommerce Transport
- B2C
- eCommerce Cape Air is a regional airline that offers flights to over 30 destinations, primarily across the Northeast and Caribbean regions. It provides services including online check-in, baggage support, and fare specials, catering to both leisure and business travelers. With a fleet that includes the Tecnam P2012 Traveller, Cape Air focuses on connecting passengers to scenic locations such as the Cape and Islands, Puerto Rico, and various Caribbean destinations. Cross Trained Agent 🔥 1 hour ago 🏢 Hyannis – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Agent Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Check in passengers and baggage using Cape Air’s passenger service system
- Make passenger reservations and rebook flights
- Make boarding announcements
- Provide extra assistance to passengers with special needs
- Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
- Share information with pilots/ramp/operations using radio communications
- Organize ticket and cash reports
- Handle delayed or missing baggage and process claims
- Assure compliance with FAA and airport security procedures
- Meet and marshal aircraft
- Fueling Cape Air aircraft, if applicable to station operations
- Load and unload passengers and their baggage
- Escort passengers out to the aircraft
- Additional duties as assigned 🎯 Requirements
- Airline work experience preferred
- Airline reservation system experience preferred
- Must be at least 18 years old
- Must hold a high school diploma or equivalent
- If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
- Must be able to lift up to 70 lbs.
- Basic computer skills required
- Excellent communication and excellent customer service skills required
- Ability to interact effectively with others
- Ability to work independently and adapt to changing work priorities
- Ability to communicate effectively, orally and in writing
- Flexibility of schedule is a must
- This position will often require working nights, weekends and holidays
- Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs