Capco

Planning and Operations Coordinator

Capco

full-time

Posted on:

Location Type: Hybrid

Location: Sao Paulo • Brazil

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About the role

  • Coordinate the Operations team, contributing to organization, prioritization and development of analysts and assistants.
  • Serve as the focal point for Operations and Resource Management, coordinating resource allocation activities, bench management, capacity planning and liaising with Recruitment.
  • Organize and ensure execution of the area's main routines, including monitoring forecast deviations and defining action plans.
  • Coordinate and prepare recurring agendas with stakeholders, ensuring the quality and consistency of information presented.
  • Support Project Managers on resourcing, forecasting and billing matters, ensuring process alignment and flow.
  • Ensure the quality and currency of information in the company’s systems.
  • Monitor staff productivity and propose actions to optimize allocation and reduce idle time.
  • Consolidate and analyze operational data (pipeline, backlog, revenue, headcount), generating insights for decision-making.
  • Identify opportunities for process improvement, standardization and automation to drive greater efficiency and scalability.

Requirements

  • Previous experience in Operations, Resource Management or related areas.
  • Experience coordinating activities or providing indirect leadership to teams.
  • Strong analytical skills and experience managing data and performance indicators.
  • Advanced Excel skills; knowledge of PowerApps or automation tools is desirable.
  • Advanced English.
Benefits
  • At Capco we promote an inclusive culture. We value diversity in all its expressions.
  • We collectively engage in a variety of inclusion and social responsibility initiatives through internal committees run by our employee community, such as groups for Women, People with Disabilities, Black Professionals, LGBTQIAPN+, Parenting, Generations, and others.
  • Our opportunities are designed for everyone!
  • #LifeAtCapco
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance indicatorsresource allocationcapacity planningforecastingbilling managementprocess improvementstandardizationautomation
Soft Skills
organizationprioritizationleadershipcommunicationstakeholder managementanalytical skills