
Infrastructure Analyst – Backup Focus
Capacity Gestão de Pessoas
full-time
Posted on:
Location Type: Hybrid
Location: Curitiba • Brazil
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About the role
- Provide support to clients remotely, on-site, by phone, email, or other communication channels.
- Clarify client inquiries and provide assistance based on their needs.
- Work on backup environment recovery processes and on projects to implement backup tools.
Requirements
- Technical knowledge of backup infrastructure.
- Experience working with Veeam and/or Commvault preferred.
- Knowledge of best practices and policies for a backup environment.
- Technical English is desirable.
Benefits
- Attractive compensation
- Various benefits depending on the contract type.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
backup infrastructurebackup environment recoverybackup toolsVeeamCommvaultbest practices for backuppolicies for backup environment
Soft Skills
client supportcommunicationproblem-solving