Canva

Community Manager – Education

Canva

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇩 Indonesia

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Job Level

Mid-LevelSenior

About the role

  • The Community Manager supports Canva’s education community ecosystem in Indonesia, including teacher communities, education creators, and teacher Canvassadors.
  • The ecosystem is mature, with established advocacy and training programs.
  • The role involves maintaining content and engagement strategies across Facebook/WhatsApp, handling educator and Canvassador communication, coordinating education-focused activities, and supporting community-led marketing initiatives.
  • Manage daily interactions across teacher communities (FB, WhatsApp, offline).
  • Handle day-to-day queries from teachers Canvassadors and ensure timely responses.
  • Maintain strong & warm relationships with teachers and education creators.
  • Keep the education contents running consistently on Facebook/WhatsApp channels.
  • Coordinate posting schedules, community prompts, and campaign-related communications.
  • Ensure content aligns with education moments, local needs, and Canva campaigns.
  • Lead recurring education community programs such as webinars, workshops, and creator content cycles.
  • Own the operational workflow: logistics, communication, scheduling, reporting.
  • Monitor community sentiment, creator activity, and program performance and share insights and recommendations to improve engagement and optimize workflows.

Requirements

  • You’re a confident communicator in both English and Bahasa Indonesia — written and spoken.
  • You bring 4–6 years of experience in community, education, marketing, or events.
  • You take initiative, work independently, and keep programs running smoothly without needing close direction.
  • You’re organized and detail-oriented, able to manage multiple workstreams reliably.
  • You build strong relationships with warmth and empathy, always putting the community first.
  • You feel comfortable coordinating cross-functional teams and simplifying workflows to make things easier for everyone.
  • You may have experience working with advocacy communities, education networks, or event management — that’s a plus.
  • You’re passionate about empowering others and creating positive impact through your work.
Benefits
  • Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too.
  • We also offer a range of benefits to set you up for every success in and outside of work. Check out lifeatcanva.com for more info.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
confident communicatororganizeddetail-orientedrelationship buildingempatheticinitiativeindependent workcross-functional coordinationworkflow simplificationcommunity-first approach