Cantourage UK

Social Media Coordinator

Cantourage UK

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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About the role

  • Identify, research, and reach out to relevant influencers and UGC creators
  • Support the coordination of influencer campaigns, including briefing, deliverables, timelines, and approvals
  • Assist with negotiations and ensure contracts and usage rights are agreed
  • Build and maintain long-term creator relationships and grow a network of talent for ongoing collaboration
  • Regularly source and coordinate authentic UGC aligned with campaign objectives
  • Assist with the creation and production of short and long-form content when necessary
  • Repurpose existing content into platform-native formats as required
  • Support scheduling and publishing across TikTok, Instagram, YouTube, and other relevant platforms
  • Stay up to date with platform trends and suggest reactive content opportunities
  • Manage engagement across all social platforms, nurturing our community through timely, on-brand responses to comments and messages
  • Regularly monitor and respond to reviews on Trustpilot and Google, ensuring timely, professional replies and adherence to best-practice guidelines
  • Track review performance, flag trends, and escalate recurring themes to the wider team

Requirements

  • 2-3 years experience in social media, influencer marketing or a related field (internships included)
  • Experience working with influencers, creators, or supporting on creator campaigns
  • Strong written and verbal communication skills, with the ability to liaise confidently with creators, internal teams, and patients
  • Highly organised, able to manage multiple campaigns, creators, and deadlines efficiently
  • Comfortable creating social content when required, with support from our Brand & Content Executive
  • Basic confidence with editing/design tools such as Canva, Photoshop, or similar
  • Passionate about Instagram, Facebook, TikTok and other social media trends, with a willingness to learn new platforms and formats
  • Confidence in managing online reviews and ratings, including responding on platforms such as Trustpilot and Google in line with best-practice guidelines
  • Commercially aware and interested in understanding engagement and performance metrics and how they relate to our wider growth strategy
  • Experience in healthcare or other regulated industries is advantageous but not essential
  • Familiarity with Reddit or other forum-based communities is desirable but not essential.
Benefits
  • 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays
  • Up to 5% employer matching contributions
  • Work-from-home options, cycle-to-work scheme, and more
  • Collaborate across teams and represent Montu at events, with support to grow your skills and impact
  • Enhanced Maternity & Paternity Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
influencer marketingsocial media managementcontent creationcampaign coordinationnegotiationeditingdesign toolsperformance metricsUGC sourcingcommunity engagement
Soft Skills
communicationorganizationalrelationship buildingtime managementadaptabilitycreativityproblem-solvingcollaborationattention to detailcommercial awareness