Customer Service Specialist
CANPACK Group
full-time
Posted on:
Location Type: Hybrid
Location: Kraków • Poland
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About the role
- Cooperating with the customer’s Logistics and Purchasing departments
- Handling customer orders in line with agreed contracts
- Monitoring the execution of sales plans for assigned customers
- Controlling stock levels, receivables and returnable packaging
- Preparing reports and summaries
- Supporting Sales Managers in developing international markets
Requirements
- University degree (preferred: economics, international trade or similar)
- Very good command of English (B2/C1)
- Very good command of German (B2/C1) - nice to have
- Good knowledge of MS Office, especially Excel
- Strong communication skills and enjoyment of working with customers
- Good analytical skills and well-organized approach to work
- Ability to work independently and as part of a team
- Experience in a similar role in an international environment is an advantage
- SAP experience is a plus
Benefits
- Stable employment in one of the fastest-growing companies in Poland
- An interesting role in an international working environment
- Friendly work culture and supportive team
- Private medical care
- Pension plan, insurance package and an attractive annual bonus
- LinkedIn Learning and MyBenefit
- Work in Brzesko or Kraków with the possibility of partial remote work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
economicsinternational tradeanalytical skillsreport preparationsales planningstock controlorder handling
Soft Skills
strong communication skillsorganizational skillsindependent workteamworkcustomer service orientation