Canopy Children's Solutions

Success Manager

Canopy Children's Solutions

full-time

Posted on:

Location Type: Office

Location: Flowood • Mississippi • United States

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About the role

  • Build and maintain positive relationships with schools and districts to ensure satisfaction with the Canopy Anywhere solution.
  • Serve as the main contact for schools and districts.
  • Manage initial and annual school launches.
  • Report Canopy Anywhere performance to schools.
  • Address inquiries and provide exceptional service.
  • Conduct regular meetings with stakeholders to gather feedback and provide insights.

Requirements

  • Bachelor’s Degree in sales, marketing, or business-related field with a minimum of three years of experience preferred.
  • At least 3 years of customer service or sales support domain experience required.
  • Industry experience in education or behavioral health preferred.
  • Excellent communication skills are mandatory.
  • Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
  • Must be at least 21 years of age, have a valid driver’s license, a good driving record, and proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle for organization business.
Benefits
  • Competitive Compensation
  • 403b Retirement Plan with Match
  • Medical, Dental, Vision Insurance
  • PTO/Vacation
  • Employee Wellness Program and Counseling Services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesales supportCRM softwareMS OfficeMS Excel
Soft Skills
communicationrelationship managementstakeholder engagementfeedback gatheringproblem-solving
Certifications
Bachelor’s Degree