About the role
- Work closely with partners on platform bring up
- Debug and prioritize issues, escalate to engineering teams where needed
- Facilitate communication between Ubuntu, firmware and hardware engineering teams
- Build and maintain working relationships with partners
- Conduct root cause analysis, collect and organize details to reproduce and explain results
- Provide fast response times and estimated timelines for resolving technical issues
- Plan, build and deliver Ubuntu ecosystem technical training to Canonical's partners
- Design and provide factory support during production preparation and run
- Occasional international travel to the EU, USA, Taiwan and China
Requirements
- Linux kernel, boot and system-level architecture skills
- Linux debugging and resolution abilities
- English written and verbal communication skills
- Exceptional academic track record from both high school and university
- Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
- Ability to be productive in a globally distributed team
- Good interpersonal skills for collaboration and customer engagements
- Ability to learn fast to work on cutting edge technologies
- Ability to travel internationally twice a year for company events up to two weeks long
- Nice-to-have: Experience with system firmware (UEFI, ACPI, DSDT, boot loaders, device firmware)
- Nice-to-have: Experience debugging power management on PCI ASPM, SATA ALPM, low power profiles
- Nice-to-have: Experience in board design, bring up, and validation
- Nice-to-have: Computer architecture knowledge of x86, ARM, RISC-V
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Performance-driven annual bonus or commission
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Linux kernelsystem-level architectureLinux debuggingsystem firmwareUEFIACPIDSDTboot loadersdevice firmwarecomputer architecture
Soft skills
English communicationinterpersonal skillscollaborationcustomer engagementability to learn fastproductivity in distributed teams