Senior Imaging Quality Engineering Specialist
Canon USA
full-time
Posted on:
Location Type: Hybrid
Location: Melville • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $76,150 - $114,040 per year
Job Level
Senior
About the role
- Provide technical support to service organizations for B2B and consumer electronics including broadcast lenses, cinema, Pan/Tilt/Zoom, and imaging camera products and software’s.
- Create, maintain and update technical process and procedure documents to support service organizations.
- Support product testing and monitoring quality; create and analyze quality reports to ensure products conform to established quality standards.
- Assist in creating training materials for new products and provide service training and technical support to various service center personnel.
- Inspect and test new products for quality standards.
- Evaluate technical issues, recommend and develop technical notices on countermeasures.
- Provide technical training & support to factory service centers, other Canon personnel, system integrators and key clients.
- Create product repair and refurbishing quality data for trend analysis.
- Author reports monitoring the quality of products in the market.
- Investigate all potential and/or occurring quality issues and initiate steps to minimize impact to market.
- Travel to events, client sites or other Canon offices to provide technical support and/or to perform minor repairs, technical audits or product inspections.
- Crosstrain to support other consumer and B2B products based on business requirements.
Requirements
- Bachelor’s degree in a relevant field or equivalent experience required, plus 5 years of related experience.
- Preferred degree in engineering, technical discipline cinematography, etc.
- Understanding of broadcast, cinema production and projection workflows is a plus.
- Experience to include understanding of color science, with some hands-on color calibration experience and understanding of audiovisual and networking is a plus.
- Requires understanding of graphic software packages used in image and movie evaluation and editing.
- Individual must possess a clean valid state driver's license in order to obtain the position.
- This position requires up to 25% domestic and international travel, therefore a valid driver's license and acceptable driving record are necessary.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Employee referral bonus
- Employee discounts
- "Dress for Your Day" attire program
- Volunteer opportunities to give back to our local community
- Canon welcome kit and official merch
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportproduct testingquality analysiscolor calibrationgraphic softwaretechnical documentationtrend analysisproduct inspectionrepair and refurbishingB2B support
Soft skills
communicationtrainingproblem-solvingteam collaborationorganizational skills
Certifications
Bachelor's degreevalid driver's license