Canon USA

Sales Account Representative I – Equipment Leasing

Canon USA

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $22 - $33 per hour

Job Level

Junior

About the role

  • Develop and maintain relationship with Dealers & Resellers through telemarketing, email solicitation, order procurement
  • Provide best in class customer service and lease consulting
  • Solicit new CFS leasing relationships and grow market share within assigned territory
  • Provide product, promotion, and general lease sales training to the Independent Dealer base on an ongoing basis to strengthen Canon product sales
  • Understand products and prices offered by competition and update management on any market conditions that could impact canon sales or market share
  • Use persuasion skills to Dealers & Resellers to secure potential customers
  • Explain CFS products or services and prices, and answer questions from both Dealers and End User customers
  • Answer calls and emails as outlined in KRA’s to ensure best in class single point of contact service
  • Influences customers to buy or retain CUSA product or service
  • Work with our Dealer channel partners to provide accurate and timely information
  • Document all transactions by ensuring accurate application entry and providing detailed follow up on all transactions
  • Maintains a high level of service by following policies and procedures; reporting necessary changes required that hinder providing this best-in-class service
  • Maintains technical knowledge
  • Contributes to team effort by accomplishing related results as needed
  • Promotes best in class service throughout the servicing platform through cradle to grave ownership, escalating to department management as needed
  • Maintain Saleforce database through activity history and sales coding to ensure knowledge of assigned dealers
  • Develop relationships with Territories TSE’s in an effort to resolve appropriate escalated Dealer& Reseller issues jointly
  • Works closely with Relationship Manager to ensure targeted Dealers are managed in a collaborative way in order to maximize effectiveness and relationship
  • Work with Risk Analysts to obtain additional credit information to decision credit applications and communicate those decisions to both Dealers & Customers when appropriate

Requirements

  • College degree and/or strong relationship management skills in the leasing industry
  • Team player with high energy, positive outlook and professional demeanor who takes initiative
  • Basic comprehension of Credit concepts and Programs utilized in leasing industry
  • Strong math aptitude
  • Strong communication and presentation skills – both written and verbal
  • 1+ years leasing experience is preferred
  • Inside Sales experience is required
  • Basic knowledge of CPC program and basic HP comprehension a plus