Partnerships and Client Engagement Coordinator
Canon Business Process Services
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for managing the Events and Partnerships inbox for VistaJet and XO, responding to enquiries, event RSVPs and Member or internal enquiries regarding Partnerships, Sponsorship activations & Events.
- Liaising with our Client Services team to fulfil Member travel & lifestyle requests and ensure high level standard of partner recommendations and service.
- Integrating partner opportunities within the booking process for both VistaJet and XO.
- Prepare experiences proposal decks for Members and pro-actively informing Members of existing partnerships, events and benefits as part of their onboarding and renewal processes.
- Tracking all enquires, requests and revenue within Salesforce.
- Project management of Vista’s Member newsletters including liaising with partners and working with the wider Marketing team.
- Support the Partnership Manager across a wide range of partner accounts, help identify and vet partnership opportunities and schedule 3 – 6 months’ check-in with partner accounts.
- Support on Partnership agreement processes, content generation and curation across Private World channels and work closely with the Marketing team to curate partner content relating to travel campaigns and experiences.
- Help develop partner content presented on VistaJet & XO platforms, including websites, newsletters, and social media; update Private World & XO Destinations, Experiences and Events web pages to drive engagement.
- Support and contribute to the calendar of partner activations, source partner event opportunities and present them to clients, and manage event communication to Members and prospects.
- Lead curation of guest lists and guest list management of Member and partner events, collaborate with global Events and Sponsorship team and keep ambassadors engaged.
- Work with Finance team to ensure all payments are timely invoiced and collected, support reporting to partners and contribute to monthly report for Executive Committee.
- Perform any other tasks reasonably required in accordance with the instructions of the Reporting Manager.
Requirements
- Previous experience working with luxury brands/partners an advantage.
- Excellent communication skills, both orally and in writing.
- Proficiency in MS suite tools required.
- Energetic: personable, outgoing, and thrive on engaging with multiple stakeholders.
- Creative: comfortable translating brand guidelines into events concepts and partnership activation and come with fresh ideas on how to build community.
- Organized: strong attention to detail and comfortable managing multiple projects simultaneously, complex Member requests and competing deadlines.
- Savvy: flexible marketer comfortable with a variety of digital tools and platforms, including Salesforce, social media platforms and performance and attribution tools.