Accounts Payable Vendor Relations Supervisor
Canon Business Process Services
full-time
Posted on:
Location Type: Hybrid
Location: Malta • 🇲🇹 Malta
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee the onboarding and maintenance of vendor records.
- Provide day-to-day guidance and support to the Vendor Relations team, ensuring service levels and performance standards are consistently met.
- Handle complex accounts payable-related queries that may be addressed to the Vendor Relations team.
- Communicate proactively with vendors to anticipate requirements and effectively resolve disputes.
- Act as a point of escalation for Vendor Relations Administrators and Specialists on vendor disputes and language-related issues.
- Coordinate with other AP teams to provide vendors with accurate and timely information.
- Collaborate with the Cost Control, Procurement, and other internal teams to ensure accurate and efficient resolution of disputes.
- Maintain detailed records of disputes and resolutions for future reference and reporting.
- Ensure compliance with data accuracy, Know-your-Vendor (KYV), and regulatory requirements.
- Provide on-the-job training and mentoring for new team members to build knowledge and consistency across the team.
- Monitor team performance and recommend improvements to increase efficiency, accuracy, and vendor satisfaction.
- Contribute to process improvement initiatives, identifying opportunities to enhance efficiency and service quality.
- Perform any other duties assigned by the management team from time to time.
Requirements
- Minimum of 3–5 years’ experience in Accounts Payable or Vendor Management, including at least 1 year in a supervisory or team lead role.
- Familiarity with accounting platforms and AP Automation Software (SAP and SoftCo preferred but not essential).
- Strong leadership and mentoring skills, with the ability to motivate and develop team members.
- Excellent organisational, negotiation, and decision-making abilities.
- Strong analytical and problem-solving skills with high attention to detail.
- Results-oriented team player who takes personal responsibility for outcomes, demonstrating initiative and ownership.
- Ability to adapt to change and manage competing priorities in a fast-paced environment.
- Commitment to continuous learning and process improvement.
- Diploma or degree in Business Administration, Finance, or a related field desirable but not essential.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Accounts PayableVendor ManagementAP Automation SoftwareSAPSoftCoData AccuracyKnow-your-Vendor (KYV)Process ImprovementAnalytical SkillsProblem-Solving
Soft skills
LeadershipMentoringOrganisational SkillsNegotiationDecision-MakingAttention to DetailResults-OrientedInitiativeAdaptabilityTeam Player
Certifications
Diploma in Business AdministrationDegree in Finance