Service Technician

Canon Australia

Service Technician at Canon responsible for installing and maintaining imaging products in New Zealand. Collaborating within the Service and Support team to provide superior customer experience.

Posted 7/17/2026full-timeAuckland • 🇳🇿 New ZealandJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the installation, servicing, and maintenance of Canon products, with a strong focus on diagnosing hardware and software faults. Capable of providing exceptional customer support and training while ensuring compliance with safety and quality standards.

Highest-signal resume keywords

Service Technician ExperienceHardware And Software DiagnosticsCustomer Relationship ManagementProblem-Solving SkillsCurrent New Zealand Driver’s Licence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation Of Canon ProductsMaintenance Of Canon ProductsNetwork Connectivity SupportSystem Performance OptimizationSite InspectionsParts And Stock ManagementCompliance With Safety StandardsQuality AssuranceTechnical TrainingComputer Literacy

Soft Skills

Clear Communication SkillsStrong Problem-Solving SkillsGood Organisation SkillsRelationship BuildingCollaboration

Certifications & Qualifications

Relevant Qualification In ITRelevant Qualification In Electrical EngineeringRelevant Qualification In Electronics

Industry Keywords

Service TechnicianCustomer ExperienceSLA ManagementElectrical EngineeringElectronics

About the role

Key responsibilities & impact

Installation, servicing and maintenance of Canon products
Diagnose and resolve hardware and software faults
Support network connectivity and system performance
Provide operator training to maximise equipment performance
Provide onsite or remote support to maximise efficiencies and customer experience
Build strong, long-term customer relationships
Deliver against SLAs and keep customers informed
Conduct site inspections to support installations and upgrades
Collaborate with sales and internal teams on opportunities
Manage service tasks, parts and stock effectively
Ensure compliance with safety, quality and sustainability standards

Requirements

What you’ll need

2-3 years’ experience as a service technician within the industry or within a related field such as IT, electrical engineering, electronics
A relevant qualification in IT, electrical engineering, electronics or similar would be preferred, but not essential
Strong problem-solving skills and a practical, hands-on approach
Strong computer literacy, with confidence learning new systems and technologies
Ability to build positive relationships with customers
Clear communication skills, both written and verbal
Good organisation skills with the ability to manage tasks and priorities
Current New Zealand driver’s licence (essential)

Benefits

Comp & perks

Company vehicle, tools and tech provided
Structured training and ongoing development
Supportive culture that values your contribution
Flexible working arrangements