Canon Australia

Finance Analyst – Credit Collection

Canon Australia

full-time

Posted on:

Location Type: Office

Location: Taguig City • Philippines

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About the role

  • Customer Relationships (external and internal)
  • Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.
  • Query Resolution
  • Communicate with customers and Hong Kong Credit Collection team for timely account receivable collection, Where there are possible delays the customer is to be informed.
  • Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer.
  • All queries to be resolved within agreed SLA’s.
  • Credit Release/ Credit Hold
  • Ensure all credit release/ credit hold are properly reviewed and handled daily and/ or as required.
  • Customer Master Creation/ Maintenance/ Review
  • Review supporting documents and update customer master.
  • Conduct credit review and update customer master after review.
  • Data Entry
  • Ensure all customer master update, credit notes and debit notes are entered into AX daily with no carryovers or errors.
  • Sequence Reporting is used to follow up on missing forms to ensure all revenue is captured.
  • Team Membership
  • Actively assist the Manager and other members of the team to achieve deadlines and objectives across the wider team.
  • Personal Development
  • Keep skills and knowledge of Accounts Receivable practices up to date and recommend appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements.
  • Continuous Improvement
  • Identify and eliminate inefficient work practices.
  • Continually monitor and review current practices and procedures including system processes and where necessary make recommendations in respect to enhancements.
  • Ensure a continuous improvement view of the end-to-end processes.
  • Primary Job Functions: Credit Collection:
  • AR monitoring, follow up and collection
  • AR Refund payment
  • Credit Hold / Release and coordination
  • Credit Review & Customer Creation/ Maintenance
  • Customer Account Review – (include Annual review)
  • Credit Hold / Release and coordination
  • Manage billing -Process DN/CN request & billing
  • Risk Management- Corp Compliance
  • Any other tasks as required.

Requirements

  • Bachelor's degree in finance or any related studies.
  • Minimum 3 years’ experience working in credit collection / banking environment
  • Excellent systems and process knowledge
  • Excellent communications skills
  • Experience with finance related systems
  • High level of accuracy and a strong work ethic
  • Intermediate MS Excel skills
  • Excellent time management and prioritisation skills
  • Ability to work independently and also as part of a wider team
Benefits
    Applicant Tracking System Keywords

    Tip: use these terms in your resume and cover letter to boost ATS matches.

    Hard Skills & Tools
    credit collectiondata entrycredit reviewcustomer master maintenanceAR monitoringbillingrisk managementfinance related systemsMS ExcelSLA management
    Soft Skills
    communicationteamworktime managementprioritizationwork ethiccustomer serviceproblem solvingcontinuous improvementpersonal developmentattention to detail
    Certifications
    Bachelor's degree in finance