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Health Center Manager
Cano HealthHealth Center Manager leading Cano Health clinic operations and value-based patient care. Overseeing staff, compliance, finances, quality metrics, and patient experience across Florida clinics.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinic operations management, ensuring high-quality patient-centered care while optimizing workflows and compliance with healthcare standards. Proficient in leading teams, managing financial operations, and implementing strategies to achieve value-based care goals.
Highest-signal resume keywords
Clinic Operations ManagementElectronic Medical Record (eCW) ProficiencyLeadership and Coaching SkillsValue-Based Care UnderstandingBLS Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Flow OptimizationDocumentation AccuracyBilling ReconciliationQuality Dashboard MonitoringIncident ReportingPerformance Trend AnalysisEmergency Response CoordinationStaffing Coverage ManagementTimekeeping OversightPatient Education
Soft Skills
Excellent CommunicationConflict ResolutionProactive Problem-SolvingPatient-First MindsetHands-On Leadership
Tools & Technologies
RingCentralWorkdayOraclePower BIExcelWordTeamsPowerPointHealthcare PortalsTripMaster
Certifications & Qualifications
BLS Certification
Industry Keywords
OSHA ComplianceHIPAA ComplianceCLIA StandardsInfection ControlVaccine StorageEmergency ReadinessPatient SatisfactionSocial Determinants of HealthHealthcare OperationsPopulation Health
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Lead daily operations of a clinic, ensuring efficient, high-quality, patient-centered care
- Optimize provider schedules, patient flow, visit types, team huddles, and care-gap closure
- Supervise EMR workflows, encounter closures, and documentation accuracy
- Oversee OSHA, HIPAA, CLIA, infection-control, vaccine-storage, emergency-readiness, and safety standards
- Reconcile daily collections, close billing days, manage petty cash, and oversee Oracle clinic expenses
- Audit scheduling, staffing coverage, interpreter and transportation needs, and room availability
- Lead end-of-day reviews and escalate critical issues to leadership
- Monitor quality dashboards, lead incident reporting and corrective actions, and serve as site leader for emergency response
- Ensure check-in/out and front desk operations, resolve complaints, and support patient satisfaction and retention
- Oversee new-patient onboarding, portal use, patient education, non-compliance, and disenrollment workflows
- Analyze performance trends and implement strategies to meet value-based care contract goals
- Collaborate with care teams and regional leaders to optimize clinical and financial outcomes
- Participate in quality-improvement workgroups and advocate for operational tools and resources
- Partner with the Growth team on clinic tours and onboarding new patients
- Support retention and high-touch engagement strategies and coordinate Social Determinants of Health resources
- Oversee timesheets, PTO calendars, staffing coverage, and timekeeping inquiries
- Coordinate with HR and payroll to resolve timekeeping discrepancies
- Oversee hiring, job and compensation changes, and offboarding for direct reports
- Collaborate with regional leadership on organization-wide initiatives and center-level strategic goals
- Hire, train, and manage front desk staff, medical assistants, and referral coordinators
- Conduct 1:1s, huddles, performance reviews, training-needs assessments, and performance-improvement plans
Requirements
What you’ll need- High School Diploma with 5+ years of relevant experience in healthcare or a similar service industry, or Associate Degree with 3+ years of relevant experience, or Bachelor’s Degree in Healthcare, Business, or Public Administration with 2+ years of relevant experience
- BLS Certification preferred
- Able to respond to medical emergencies
- Electronic Medical Record (eCW) superuser-level proficiency
- Experience or proficiency with RingCentral, Workday, Oracle, Power BI, Excel, Word, Teams, PowerPoint, healthcare portals, TripMaster, compliance tools, and ticketing systems
- Strong leadership and coaching skills
- Excellent communication and conflict-resolution abilities
- Patient-first mindset and hands-on leadership style
- Proactive problem-solving and escalation judgment
- Deep understanding of value-based care and population-health goals
- Comfortable working in fast-paced, team-based environments
- Bilingual English and Spanish preferred
- Able to work at a computer and on the phone for extended periods
- Able to stand, sit, walk, occasionally climb, and lift up to 50 lbs
- Flexibility to travel to clinical sites as needed; expected travel 0–25%
Benefits
Comp & perks- Paid Time Off (PTO)
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions