Retail Sales Associate

Canna Cabana

Part-time retail associate selling cannabis products for Canna Cabana in Banff. Serving customers, managing inventory, preparing purchases, and maintaining store standards.

Posted 8/21/2026part-timeBanff • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on communication, issue resolution, and inventory management. Possesses knowledge of cannabis products and a commitment to educating customers while adhering to health and safety standards.

Highest-signal resume keywords

SellSafe CertificationCustomer Service ExperienceExcellent Communication SkillsAttention to DetailInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical ComputationInventory ManagementMerchandisingSales TechniquesProduct Knowledge

Soft Skills

Team Player MentalityProfessionalismTact and DiplomacyAdaptabilityConflict Resolution

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Cannabis RetailCustomer EducationHealth and Safety StandardsStore OperationsPromotional Activities

About the role

Key responsibilities & impact

Greet customers and discuss the type, quality, and quantity of merchandise or services required
Maintain product and service knowledge
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Participate in merchandising and promotional activities for accessories
Maintain store conditions to established standards
Adapt communication style to deliver information effectively
Maintain professionalism, tact, diplomacy, and sensitivity
Calm irate customers and resolve issues
Take customer orders and prepare products for purchase
Ensure customer satisfaction with issue resolution and the resolution process
Assist with merchandise displays and inventory management
Ensure accuracy in transactions, inventory, and procedures
Participate in store maintenance and housekeeping
Work with management and employees to maximize store sales and in-store presence
Answer and transfer internal and external phone calls
Adhere to health, safety, security, and company policies
Work any shift according to store operations
ID customers as required by the Cannabis Retail Store Handbook

Requirements

What you’ll need

Must have valid SellSafe Certification
Post Secondary degree / diploma preferred
A valid First Aid certification is considered an asset
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Experience in sales and customer service preferred
Excellent written and verbal communication skills
Team player mentality
Ability to compute basic mathematical problems
Attention to detail
Passion and excitement for cannabis and all of its derivatives
Desire to educate customers and the community about cannabis benefits without giving medical advice

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand