Retail Shift Leader

Canna Cabana

Part-time Shift Leader overseeing daily operations, staff, sales, and inventory for Canna Cabana, Canada’s cannabis retail chain. Supporting store management and customer service at the Drayton Valley location.

Posted 8/19/2026part-timeDrayton Valley • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, with a focus on achieving sales targets, managing inventory, and ensuring compliance with health and safety regulations. Proficient in training and motivating staff while providing exceptional customer service.

Highest-signal resume keywords

SellSafe CertificationRetail Industry ExperienceSales and Service OrientationMicrosoft Office ProficiencyHealth and Safety Legislation Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementSales Target AchievementCustomer Service SkillsOffice Administration SkillsTime Management

Soft Skills

Teamwork SkillsCommunication SkillsDiplomacyMotivational SkillsPositive Work Attitude

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer Complaints HandlingHealth and Safety StandardsKPI AchievementCannabis Industry Experience

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
Assist with personnel management and resolve customer service issues
Provide direction, guidance, and instruction to store associates
Maintain store conditions according to established standards
Assist with staffing levels when requested
Lead sales and customer service in the absence of the Store Manager or Assistant Store Manager
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle and escalate customer complaints as appropriate
Ensure health, safety, and security regulations and standards are met during shifts
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and be accountable for on-shift inventory processes

Requirements

What you’ll need

Must have valid SellSafe Certification
Completion of high school and college/CEGEP/vocational or technical training required
Minimum of 2 years work experience in the retail industry required; cannabis industry preferred
Demonstrated sales and service orientation required
Valid First Aid certification considered an asset
Excellent time management and prioritizing skills
Ability to train and motivate staff
Basic office administration skills
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Ability to communicate verbally and in writing with individuals at all organizational levels
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude
Ability to work nights, holidays, weekends, and at different locations

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry