Retail Shift Leader

Canna Cabana

Part-time shift leader overseeing Canna Cabana cannabis retail operations in Blackfalds. Supervising staff, driving sales, supporting customers, and managing inventory and compliance.

Posted 8/17/2026part-timeBlackfalds • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, ensuring compliance with health and safety regulations while achieving sales targets. Proficient in staff training, customer service excellence, and effective communication across all organizational levels.

Highest-signal resume keywords

Valid SellSafe CertificationMinimum 2 Years Retail Industry ExperienceSales And Service OrientationStrong Customer Service SkillsEffective Verbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementBasic Office Administration SkillsSales Targets AchievementHealth And Safety Legislation UnderstandingMicrosoft Office Proficiency

Soft Skills

Time ManagementTeam-Building SkillsDiplomacyAbility To Train And Motivate StaffProfessional Work Attitude

Certifications & Qualifications

Valid SellSafe CertificationValid First Aid Certification

Industry Keywords

Retail IndustryCannabis IndustryCustomer ServiceStore OperationsSales Goals

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
Assist with personnel management and resolve customer service issues during shifts
Provide direction, guidance, and instruction to store associates
Ensure store conditions meet established standards
Assist with staffing levels when requested
Lead sales and customer service in the absence of the Store Manager or Assistant Store Manager
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle and escalate customer complaints as appropriate
Ensure health, safety, and security regulations and standards are met
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and shift inventory processes

Requirements

What you’ll need

Valid SellSafe Certification required
Completion of high school and college/CEGEP/vocational or technical training required
Minimum 2 years of retail industry work experience required; cannabis industry preferred
Valid First Aid certification considered an asset
Sales and service orientation
Excellent time management and prioritization skills
Ability to train and motivate staff
Ability to monitor and lead by example
Basic office administration skills
High proficiency with Microsoft Office productivity suite
Effective teamwork skills
Effective verbal and written communication with individuals at all organizational levels
Strong customer service and troubleshooting skills
Diplomacy
Team-building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude
Ability to work nights, holidays, weekends, and at different locations

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand