Retail Shift Leader

Canna Cabana

Part-time retail shift leader supervising Canna Cabana cannabis store operations in Mississauga. Supporting staff, customer service, sales targets, KPIs, and inventory management.

Posted 8/11/2026part-timeMississauga • 🇨🇦 CanadaSenior💰 CA$19 - CA$21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, with a focus on sales achievement, customer service excellence, and compliance with health and safety regulations. Proficient in staff training, inventory management, and effective communication across all organizational levels.

Highest-signal resume keywords

Valid CannSell CertificationSales Target AchievementCustomer Service LeadershipInventory ManagementEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail Work ExperienceInventory ProcessesBasic Office AdministrationMicrosoft Office ProficiencyHealth and Safety Legislation Understanding

Soft Skills

Time ManagementStaff MotivationTeam-BuildingDiplomacyTroubleshooting Skills

Certifications & Qualifications

Valid CannSell CertificationValid First Aid Certification

Industry Keywords

Cannabis Industry ExperienceCustomer Service OrientationSales and Service LeadershipHealth and Safety RegulationsPolice Background Check

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the SM or ASM
Assist with personnel management and resolve customer service issues during the shift
Provide direction, guidance, and instruction to store associates
Maintain store conditions according to established standards
Assist with staffing levels when requested
Act as the sales and customer service leader and role model in the absence of the SM/ASM
Greet and assist customers while modeling exemplary conduct
Ensure company policies and applicable legislation are followed
Handle and escalate customer complaints as necessary
Ensure health, safety, and security regulations and standards are met
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and be accountable for inventory processes on shift

Requirements

What you’ll need

Valid CannSell certification required to work in a retail cannabis store
Must have or successfully complete a Police Background Check
Minimum 2 years of retail work experience required; cannabis industry experience preferred
Valid First Aid certification considered an asset
Demonstrated sales and service orientation
Excellent time management and prioritization skills
Ability to train and motivate staff
Ability to monitor and lead by example
Basic office administration skills
High proficiency with Microsoft Office productivity suite
Effective teamwork skills
Effective verbal and written communication with individuals at all organizational levels
Strong customer service and troubleshooting skills
Diplomacy
Team-building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays, weekends, and at different locations

Benefits

Comp & perks

Unlimited bonus earning potential
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand
Significant opportunity for growth, experience and learning