Retail Sales Associate

Canna Cabana

Part-Time Sales Associate responsibilities include customer interaction and inventory management in a retail cannabis environment. Join Canna Cabana's growing team in providing a positive customer experience.

Posted 7/18/2026part-timeNorth York • 🇨🇦 CanadaJuniorMid-Level💰 CA$18 - CA$19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills with a focus on effective communication and conflict resolution. Possesses knowledge of cannabis products and accessories, ensuring compliance with health and safety regulations while maintaining inventory accuracy.

Highest-signal resume keywords

Cannabis Retail Certification - CannSell LicenseRetail Experience in Sales and Customer ServiceExcellent Written and Verbal Communication SkillsAttention to DetailFirst Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementBasic Mathematical ComputationProduct KnowledgeMerchandisingOrder Preparation

Soft Skills

Team Player MentalityProfessionalismTact and DiplomacyAdaptability in CommunicationConflict Resolution

Certifications & Qualifications

Cannabis Retail Certification - CannSell LicenseFirst Aid Certification

Industry Keywords

CannabisCustomer SatisfactionHealth and Safety RegulationsStore MaintenancePromotional Activities

About the role

Key responsibilities & impact

Greet customers and discuss type, quality, and quantity of merchandise or services required.
Maintain a high level of product and service knowledge.
Replace used stock, rotate current stock, and ensure satisfactory inventory levels.
Participate in merchandising and promotional activities for accessories.
Ensure store conditions are consistently upheld to established standards.
Adapt communication style in order to deliver information effectively to a range of individuals.
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities.
Take orders from customers and prepare products for purchase.
Ensure that customers are satisfied with the issue resolution as well as the resolution process itself.
Assist with display of merchandise.
Assist with inventory management.
Ensure accuracy in all transactions, inventory, and procedures.
Participate in all manner of store maintenance.
Prepare merchandise for purchase.
Work in partnership with management and other employees to maximize store sales and in-store presence.
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Abide by all company policies and procedures as directed by the Store/Assistant Managers.
Available to work any shift depending on Store Operation.

Requirements

What you’ll need

Must provide a copy of completed Cannabis Retail Certification - CannSell License.
Must provide a copy of clean Criminal Background Check prior to start date.
Minimum 2-3 years of Retail Experience in sales and customer service required.
A valid First Aid certification is considered an asset.
Must have knowledge of and passion for cannabis and accessories.
Must be available for shift work according to business needs, Monday to Sunday.
Excellent written and verbal communication skills.
Team player mentality.
Ability to compute basic mathematical problems.
Attention to detail.
Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.
Ability to work nights, holidays and weekends and different locations.

Benefits

Comp & perks

Unlimited bonus earning potential