Retail Shift Leader

Canna Cabana

Part-Time Shift Leader responsible for supervising store operations at Canna Cabana. Involves handling customer service issues and ensuring store standards are met.

Posted 7/18/2026part-timeSaskatoon • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, with a focus on sales achievement, customer service excellence, and compliance with health and safety regulations. Proficient in training and motivating staff while ensuring adherence to company policies and standards.

Highest-signal resume keywords

CannaSell SK CertificationRetail Industry ExperienceSales Target AchievementCustomer Service OrientationTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementBasic Office Administration SkillsMicrosoft Office ProficiencyHealth and Safety Legislation KnowledgeSales Goal Monitoring

Soft Skills

Time ManagementEffective CommunicationTeamworkDiplomacyMotivational Skills

Certifications & Qualifications

CannaSell SK CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer ServiceSales KPIsCannabis Industry ExperienceCriminal Background Check

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
Achieving sales target and store level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift
Other duties as required

Requirements

What you’ll need

Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
Completion of high school and College/CEGEP/vocational or technical training required
Must provide a copy of clean Criminal Background Check prior to start date.
Minimum of 2 years work experience in the retail industry required, Cannabis industry experience preferred
A valid First Aid certification is considered an asset
Demonstrated sales and service orientation required
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy
Excellent teamwork and team building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude is essential.

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential