Retail Sales Associate

Canna Cabana

Part-Time Sales Associate role in cannabis retail at Canna Cabana in Calgary. Manage customer service, sales, and store operations with growth opportunities.

Posted 7/17/2026part-timeCalgary • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and conflict resolution. Possesses knowledge of cannabis products and compliance with health and safety regulations.

Highest-signal resume keywords

SellSafe CertificationFirst Aid CertificationCustomer Service ExperienceInventory ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementBasic MathematicsMerchandisingSales TechniquesProduct Knowledge

Soft Skills

Team Player MentalityAttention to DetailProfessionalismTact and DiplomacyConflict Resolution

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Cannabis RetailHealth and Safety RegulationsCustomer EducationStore MaintenancePromotional Activities

About the role

Key responsibilities & impact

Greet customers and discuss type, quality, and quantity of merchandise or services required
Maintain a high level of product and service knowledge
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Participate in merchandising and promotional activities for accessories.
Ensure store conditions are consistently upheld to established standards
Adapt communication style in order to deliver information effectively to a range of individuals
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
Take orders from customers and prepare products for purchase
Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
Assist with display of merchandise
Assist with inventory management
Ensure accuracy in all transactions, inventory, and procedures
Participate in all manner of store maintenance
Prepare merchandise for purchase
Work in partnership with management and other employees to maximize store sales and in-store presence
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Ensure that all health, safety, and security regulations are adhered to and required standards are met
Available to work any shift depending on Store Operation
General housekeeping of store spaces (vacuum / sweep sales floor area, wipe down counters & glass display cabinets, etc.)
ID customers as required by Cannabis Retail Store Handbook
Abide by all company policies and procedures as directed by the Store/Assistant Managers

Requirements

What you’ll need

Must have valid SellSafe Certification
Post Secondary degree / diploma preferred
A valid First Aid certification is considered an asset
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Experience in sales and customer service preferred
Excellent written and verbal communication skills
Team player mentality
Ability to compute basic mathematical problems
Attention to detail
Passion and excitement for cannabis and all of its derivatives
Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.

Benefits

Comp & perks

Significant opportunity for growth
Unlimited bonus earning potential