Assistant Store Manager

Canna Cabana

Assistant Store Manager overseeing daily operations of cannabis retail store. Help manage staff, inventory, and customer relations in a collaborative environment.

Posted 5/13/2026full-timeOpaskwayak • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating the daily operations of the store.
Oversee the responsibilities of the Store Manager in their absence.
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
Provide direction, guidance and instruction to all store associates as required.
Ensure store conditions are consistently upheld to established standards.
Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
Greet and assist customers in a way that models exemplary conduct to other staff.
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
Ensure that all health, safety and security regulations are adhered to and required standards are met
Oversee and assist in inventory management.

Requirements

What you’ll need

Completion of high school and College/CEGEP/vocational or technical training required.
Demonstrated service orientation required.
Must have Smart Choices Cannabis Retail Certification.
Must provide a copy of clean Criminal Background Check prior to start date.
Minimum of 3 to 5 years work experience in the retail industry required.
Minimum 2 years work experience in a supervisory role in a retail environment required.
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required.
Demonstrated ability to train and motivate staff required.
Skills to monitor and assess staff performance required.
Basic office administration skills required.
High level of proficiency with Microsoft Office productivity suite.
Highly effective teamwork skills.
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
Ability to work any shift based on business needs, Monday to Sunday.
Ability to work nights, holidays and weekends and different locations.
Strong customer service and troubleshooting skills.
Well-defined sense of diplomacy.
Excellent teamwork and team building skills.
Thorough understanding of applicable health and safety legislation.
Professional, responsive, and positive work attitude is essential.

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inventory managementoffice administrationMicrosoft Officestaff performance monitoringstaff trainingcustomer servicetroubleshootingtime managementprioritizing

Soft Skills

service orientationteamworkcommunicationdiplomacymotivationleadershipproblem-solvingresponsivenesspositive work attitude

Certifications

Smart Choices Cannabis Retail CertificationFirst Aid certificationCriminal Background Check