Canna Cabana

Retail Sales Associate

Canna Cabana

part-time

Posted on:

Location Type: Office

Location: Winnipeg • Canada

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About the role

  • Greet customers and discuss type, quality, and quantity of merchandise or services required
  • Maintain a high level of product and service knowledge
  • Replace used stock, rotate current stock, and ensure satisfactory inventory levels
  • Participate in merchandising and promotional activities for accessories
  • Ensure store conditions are consistently upheld to established standards
  • Adapt communication style in order to deliver information effectively to a range of individuals
  • Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
  • Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
  • Take orders from customers and prepare products for purchase
  • Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
  • Assist with display of merchandise
  • Assist with inventory management
  • Ensure accuracy in all transactions, inventory, and procedures
  • Participate in all manner of store maintenance
  • Prepare merchandise for purchase
  • Work in partnership with management and other employees to maximize store sales and in-store presence
  • Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met
  • Available to work any shift depending on Store Operation
  • General housekeeping of store spaces (vacuum / sweep sales floor area, wipe down counters & glass display cabinets, etc.)
  • ID customers as required by Cannabis Retail Store Handbook
  • Abide by all company policies and procedures as directed by the Store/Assistant Managers

Requirements

  • Smart Choices certification is mandatory
  • Must provide a copy of clean Criminal Background Check prior to start date
  • A valid First Aid certification is considered an asset
  • High school diploma, GED, or equivalent and good knowledge of Cannabis products and strains
  • Two years of experience in retail sales
  • Proven sales ability with capability to meet and surpass targets and goals
  • Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required
  • Ability to promote products and persuade customers
  • Strong knowledge of retail sales principles, methods, practices, and techniques
  • Ability to effectively communicate both verbally and in writing
  • Ability to work any shift based on business needs, Monday to Sunday
  • Ability to work nights, holidays and weekends and different locations
  • Demonstrated time management skills
  • Ability to work individually as well as part of a team
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
  • High level of integrity and work ethic
Benefits
  • Unlimited bonus earning potential
  • Opportunity to work for a growing company in the cannabis industry
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail salesinventory managementmerchandisingcustomer serviceorder preparationtransaction accuracyproduct knowledgesales targetsproblem resolutiontime management
Soft Skills
communicationinterpersonal skillsprofessionalismtactdiplomacysensitivityflexibilityteamworkanalytical skillspersuasion
Certifications
Smart Choices certificationFirst Aid certificationclean Criminal Background Check